English 
Shipping & Handling
You can receive your order in the following ways:
- Pickup from the Kassimatis Cycling store, on working days and hours
- Delivery to your location by Courier (We cooperate with ELTA Courier and you can track your order here)
Delivery Time
| Domestic | Islands | Domestic - Inaccessible Destinations |
|---|---|---|
| 1-3 business days | 1-6 business days | 1-6 business days |
Shipping Cost
| Category | Up to €50 | Over €50 |
|---|---|---|
| Light, non-bulky within Attica | €3,00 | Free |
| Bulk items within Attica | €4,00 | €4,00 |
| Light, non-bulky to the rest of Greece | €3,00 | Free |
| Bulk items to the rest of Greece | €10,00 | €10,00 |
*Bulk items are considered bicycles, frames, wheels, trainers and food items in packages over 1kg
Payment Methods
You can pay for your order in the following ways:
- Credit or debit card (all Visa, Mastercard and Diners cards accepted)
- Paypal (account: This email address is being protected from spambots. You need JavaScript enabled to view it.)
- Bank Transfer to
- ALPHA BANK: GR15 0140 1260 1260 0232 0000 374
- EUROBANK: GR77 0260 1090 0001 7020 0015 680
- PIRAEUS BANK: GR97 0171 5520 0065 5213 6953 821
- Beneficiary name: N G KASSIMATIS SOLE SHAREHOLDER LTD
Interest-Free Installments
For purchases with a Greek bank credit card, interest-free installments are available.
- Order value over €100: 2 installments
- Order value over €150: 3 installments
- Order value over €200: 4 installments
- Order value over €250: 5 installments
- Order value over €300: 6 installments
- Order value over €350: 7 installments
- Order value over €400: 8 installments
- Order value over €450: 9 installments
- Order value over €500: 10 installments
- Order value over €550: 11 installments
- Order value over €600: 12 installments
Financing
In collaboration with Banks and other Credit Institutions, we can assist you in obtaining financing for your purchase through simple and quick procedures.
- For purchases from €300 to €5,000: 6 to 36 monthly installments.
- For purchases from €5,001 to €10,000: 60 monthly installments.
To proceed with financing, you will need:
- Identification card or passport
- Your latest tax return statement
Loan Details:
Up to 100% of the value of the product/service| Amount | |
| Duration | €300 to €5,000: 6 - 36 months €5,001 to €10,000: 60 months |
| Pricing | Interest rate: 13% (plus contribution N128/75, 0.60%) |
| Fees | Processing fee: €50 Charged with the first installment |
| Loan Repayment | Equal monthly installments for the entire loan term |
| Installment Payments | On dates corresponding to the disbursement date |
The provision of credit and consumer loans is subject to the approval of Banking & Credit institutions or the credit service companies we collaborate with. The process requires your physical presence at one of our stores for signing the GDPR document.
Transaction Security
The website www.kassimatiscycling.gr is the online store of N.G. Kassimatis Ltd., offering users the ability to access information on clothing, footwear, and general cycling and sports equipment (hereinafter referred to as "sports goods"). It also provides the option to purchase these items. Users are responsible for verifying the accuracy of their entered details before finalizing and confirming their orders.
Upon completing an order, the user/customer will receive a confirmation email regarding the purchase. Once we confirm payment, the ordered products will be shipped.
When placing an order on our website or entering personal information, your data is securely transmitted via the Internet using high-quality encryption.
Both encryption and the confidentiality of transactions are of utmost importance to our company, ensuring that your data will never be disclosed by us and will only be used to the extent and for the purpose you have selected.
Transactions made via credit/debit cards are processed through the Eurobank Cardlink system, which is the exclusive payment provider we collaborate with for your purchases. The platform uses TLS 1.1 encryption with a 128-bit encryption protocol (Secure Sockets Layer - SSL). Encryption is a method of encoding information until it reaches its designated recipient, who can then decode it using the appropriate key.
Returns
You may return a product for an exchange within fifteen (15) calendar days from the date of receipt, as indicated by the records of the shipping company from which you received it. The returned product must be in excellent condition, in its original, intact packaging, and unused. In this case, upon prior notice to us, we will arrange the return of the product with a return shipping fee of €3, using one of our partner courier companies.
The return address is Kassimatis Cycling, 8 Ippodameias Square, 185 31 Piraeus, Greece.
For better service, please contact us in advance via phone at +30 210-4122596 +30 210-4122596 or email at This email address is being protected from spambots. You need JavaScript enabled to view it..
Order Cancellation
www.kassimatiscycling.gr allows you to cancel or modify your order free of charge if it has not yet been dispatched to the carrier. If the shipment has already left our facility, a €5 fee will apply. Please notify us promptly about any cancellation or modification request by phone at +30 210-4122596 or email at This email address is being protected from spambots. You need JavaScript enabled to view it..
Refund Policy
Refunds are issued only for unused products. Please note that no refunds will be provided for any used product, nor will the original shipping cost be refunded. If the packaging has been altered in any way, a €20 fee will be charged. Refunds are processed via bank transfer to your personal account within fifteen (15) days.
Once a refund request is made, the return shipping cost and responsibility for returning the product lie solely with the customer. For better service, please contact us in advance via phone at +30 210-4122596 or email at This email address is being protected from spambots. You need JavaScript enabled to view it..
